Frequently Asked Questions

Open any product in the FitmentPro app, use the 6-stage vehicle selector to choose compatible vehicles, and save. The compatibility data is automatically stored in product metafields and displayed on your storefront.

Our database includes over 55,000 vehicles covering European and international markets. This includes cars, motorcycles, and commercial vehicles from 1990 to present. Data is TecDoc-compatible with K-Type numbers.

HSN (Herstellerschlüsselnummer) and TSN (Typschlüsselnummer) are German vehicle registration codes. Customers can enter these codes from their registration documents to instantly identify their exact vehicle model.

No. All storefront filtering uses native Shopify Liquid and product metafields. There are no external API calls for vehicle matching, ensuring fast page loads and reliable performance.

Yes. FitmentPro supports Excel and CSV import. You can bulk import vehicle-to-product mappings or use our template system to quickly apply common fitment patterns.

Your compatibility data remains stored in product metafields. Theme blocks will continue to display the data. You can re-subscribe anytime to resume editing.

Yes. All paid plans include a 7-day free trial. No credit card required to start. You can test all features before committing.

FitmentPro works with all Online Store 2.0 themes (Dawn, Craft, Sense, and custom themes). Theme blocks are added through the theme customizer without code changes.

Yes, each Shopify store requires its own FitmentPro installation and subscription. Your templates and vehicle database are available across all installations linked to your account.

Contact our support team with the vehicle details (Year, Make, Model, Engine). We regularly update our database based on merchant requests. Enterprise customers receive priority additions.

API access is available on the Enterprise plan. This allows you to programmatically manage fitment data, sync with external systems, and build custom workflows.

Customers can save their vehicles to a personal garage stored in their browser. When they return to your store, their saved vehicles are instantly available for filtering. No account required.

Yes, the theme blocks use CSS custom properties and standard Shopify theme settings. You can adjust colors, fonts, and layout through the theme customizer or with custom CSS.

Yes, fitment data is stored in standard product metafields accessible via the Storefront API. You can query this data in any headless implementation using GraphQL.

Automations (Pro plan and above) let you automatically apply fitment rules when products are created or updated. For example, add all BMW 3-series vehicles to any product with 'BMW E90' in the title.

Free plan: Community forum and documentation. Growth plan: Email support (48h response). Pro plan: Priority email support (24h response). Enterprise plan: Dedicated support contact.